Chapter 1. Introduction

Goals

• Introduce concepts central to the MIS field: business processes, transactions, decisions, document centers, and virtual communities.
• Talk about some of the things that different IS do.
• Explain why everyone who wants a business career needs to know about MIS.
• Introduce some MIS careers.
• Give an overview of the rest of the book.

• What MIS is
• Of processes and transactions
• Try a TPS
• Decision support
• Try a decision tool
• Document centers
• Try a document center
• Virtual communities
• Try a virtual community
• System functions, not system types
• What an information system Is
• MIS and you
• MIS careers
• The rest of the book
• Summary
• Exercises